Shipping policy

Shipping Policy – Unity Market

Delivery Area: Nationwide (Pakistan)
Processing Time: All orders are processed within 1–2 business days.
Shipping Time: Standard delivery is typically completed within 3–5 business days.
Shipping Charges: Complimentary shipping on orders above PKR 2,999. Orders below this threshold may incur a nominal shipping fee.
Order Tracking: Once your order is shipped, a tracking number will be provided via email or WhatsApp for your convenience.

Return & Refund Policy – Unity Market

Return Window: Customers may request a return within 7 days of receiving their order.
Eligibility: Products must be unused, in original packaging, and in the condition received.
Return Procedure:

  1. Contact our support team at [insert email/WhatsApp] to initiate the return.

  2. Send the product back to the address provided by our team.

  3. Returns are inspected upon receipt; approved returns will be refunded accordingly.

Shipping Costs for Returns: Customers are responsible for return shipping unless the product is damaged or defective.

Refund Method: Refunds are processed to the original payment method within 5–7 business days after the return is approved.